Purchase Information

At AllTenTic Jamu Massage, quality products formulated inhouse that are safe and natural to use for mummies and babies to complement and aid new mums to make afterbirth confinement smooth and enjoyable. We welcome you to read more about our products range and you are most welcome to send in your feedback of the products after using.

We hope to bring you a fuss-free shopping experience at AllTenTic Jamu Massage. Kindly read through the following T&C prior to making your purchase. Through procuring our products and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.

Instruction on How to Order Online

  • AllTenTic Jamu Massage offers a secure online shopping experience for your convenience.
  • Fill in your particulars and shipping information on the form provided upon checkout payment
  • You will received an order confirmation via email . Order will be prepare shipped within 2 working days
  • Please note that all prices are listed in Singapore Dollars ( SGD), unless otherwise stated.
  • All orders will be processed within 2 working days
  • We reserve the right to release your item(s) without prior notice if payment is not received within 3 working days from the date of order.
  • We regret to inform that you cannot cancel or revise your order once payment has been successful and processed .
  • Goods Solds are Non-Refundable

Understanding Delivery and Shipping

  • All orders will be mailed out within 2 to 3 working days upon verification of payment.
  • All orders wil be Mailed / Shipped on Every Monday, Wednesday and Friday of the week. (Schedule is subject to change without prior notice in the event of public holiday or urgent delivery ) Please provide the correct delivery/shipping address.
  • We will not be liable for any lost parcels due to inaccurate delivery/shipping information.
  • For Self Collection, Please quote your Order No upon collection at our Office Address2 Jurong East St 21 , IMM building , #05-41B (S)609601
    Tel 6565 0636
    Operation Hours
    Mon to Fri 1030am- 630 pm
    Sat 1030am -130 pm
    Closed on Sunday and PH

Other Essential Information To Take Note

  • Paypal, Internet Banking, ATM Transfer or Cash Payment
  • For Internet Banking and ATM Transfer, customers can make payment directly to our bank DBS Current Account 072-0019-679 and drop us an email with your details (i.e. name, transfer reference number, amount) once transfer is done.
  • Please attached the transaction slip and email to sales@alltentic.com for verification.
  • We will not be accountable for delays caused by incorrect/ insufficient / delayed payment details provided.
  • All Goods Sold are Non Refundable / Exchangeable
  • All measurement stated are true to accuracy.
  • Please refer to the sizing chart for your size option.
  • Exchanges will only be made for an item(s) in its original condition (unworn, unwashed and unaltered) – applicable for garmet only.
  • Should you receive wrong item delivered in your order, email to sales@alltentic.com along with a picture of your items receive in the package within 3 working days upon receipt of your items. we regret to inform that we will not be able to process the exchange after 3 working days due to maintaining the hygienic and quantity of the products delivered.